1. Information We Collect

We may collect the following information:

• Name, mobile number, email address
• Address for pickup and delivery services
• Service and order details
• Franchise inquiry details (city, investment range, background)
• Basic technical data such as IP address and browser type

2. How We Use Your Information

We use your information to:

• Provide and improve our services
• Schedule pickups and deliveries
• Respond to your queries and requests
• Process franchise applications
• Send important updates, offers, and service notifications

We only use your data to enhance your experience with DC Studio.

3. Sharing of Information

We do not sell your personal data.

Your information may be shared only when necessary with:

• Authorized DC Studio franchise partners for service delivery
• Logistics and pickup teams
• Secure payment gateways
• Technology and CRM service providers

All partners are expected to maintain confidentiality and data security.

4. Data Security

We take reasonable steps to protect your data through:

• Secure systems and access control
• Internal data protection practices

While we strive to protect your information, no system can be completely secure.

5. Cookies

Our website may use cookies to improve your browsing experience and understand user behavior. You can manage cookie preferences through your browser settings.

6. Your Rights

You may:

• Request access to your data
• Ask for corrections
• Request deletion (subject to service/legal requirements)
• Opt out of promotional communication

7. Data Retention

We retain data only as long as required for service, legal, or operational purposes.

8. Third-Party Links

Our website may include links to third-party platforms. We are not responsible for their privacy practices.

9. Updates to This Policy

We may update this policy from time to time. Changes will be reflected on this page.

10. Contact Us

For any questions regarding this policy, please contact:

DC Studio Support Team

Email: info@dcstudioindia.com

We aim to keep this policy simple, transparent, and respectful of your trust. Your privacy is important to us, and we are committed to handling your information responsibly.